Uncategorized

I was reading a good article from Ohio State University on 10 reasons Restaurants Fail and I would think that bars would be close to the same reasons. I thought it’s worth reading, here is the short version and below is a link to the full article. The article says that 60 percent of restaurants close or change ownership in the first year of business and 80 percent fail within five years. I picked out […]

*48% of sales people never follow up with a lead*25% of sales people make 2 contacts*12% of sales people make 3 contacts*10% of sales people make more than 3 contacts *2% of sales are made on the 1st contact*3% of sales are made on the 2nd contact*5% of sales are made on the 3rd contact*10% of sales are made on the 4th contact*80% of sales are made on the 5th thru 12th If you want

The open rate of SMS is 98 percent compared with 22 percent for emails. (Source: Venture Beat) Text messages can be EIGHT TIMES more effective at engaging customers. (Source: Cellit) 85% of smartphone users would rather “give up drinking water” than delete their mobile apps. (Source: Apigee) 43% of customers are more likely to make a purchase when mobile offers are part of an orchestrated campaign that unfolds over time across multiple channels. (Source: Responsys)

It seems like you’ve tried everything. While inside your doors, you strive to give customers an excellent experience and your product or service is at the top of its game. But customers don’t come back. Or they don’t come back enough. Why? What are you doing wrong? Here are the top reasons why customers don’t return, according to the U.S. Chamber of Commerce. The VAST majority of customers don’t return because they feel under-appreciated or